Privacy Policy

Last Updated: [18.08.2026]

Welcome to Nizzo Cancer Care. We respect your privacy and understand the importance of protecting your personal and health-related information.

This Privacy Policy explains how Nizzo Cancer Care collects, uses, stores, protects, and shares information when you visit our website, contact us, request a consultation, submit an enquiry, or use our healthcare-related services.

By using the Nizzo Cancer Care website and services, you agree to the practices described in this Privacy Policy.

 

1. About Nizzo Cancer Care

Nizzo Cancer Care provides cancer care and healthcare coordination services, including support for:

  • Cancer specialist consultations

  • Cancer screening

  • Cancer diagnosis

  • Cancer treatment coordination

  • Cancer surgery support

  • Chemotherapy support

  • Radiation therapy support

  • Second opinions

  • Post-treatment care

  • Home healthcare support

  • Rehabilitation and supportive care

  • Hospital and diagnostic service coordination

Because healthcare services may involve sensitive personal and medical information, we take reasonable steps to protect information provided by patients, their families, and website visitors.

 

2. Information We Collect

We may collect information that you voluntarily provide when you use our website or contact us.

Personal Information

Depending on the service you request, we may collect:

  • Full name

  • Age or date of birth

  • Gender

  • Mobile number

  • Email address

  • Residential address

  • City and location

  • Preferred appointment date and time

  • Emergency contact details, where required

  • Other information you provide through enquiry or appointment forms

Health and Medical Information

If you choose to share information for healthcare coordination, we may receive information such as:

  • Symptoms

  • Medical history

  • Previous diagnoses

  • Cancer-related information

  • Medical reports

  • Laboratory reports

  • Scan or imaging reports

  • Prescription information

  • Treatment history

  • Details of previous consultations

  • Information about current treatment

  • Other health information voluntarily provided by you

Please share only the information that is necessary for your healthcare requirement.

 

3. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically.

This may include:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Website pages visited

  • Date and time of your visit

  • Approximate location

  • Referring website

  • Website interaction information

  • Cookies and similar technologies

This information may be used to improve website performance, security, usability, and user experience.

 

4. How We Use Your Information

Nizzo Cancer Care may use your information for legitimate healthcare and business purposes, including:

Healthcare Services

We may use your information to:

  • Respond to your enquiry

  • Arrange doctor consultations

  • Coordinate cancer specialist appointments

  • Help coordinate diagnostic services

  • Help coordinate cancer treatment

  • Facilitate communication with healthcare professionals

  • Coordinate hospital services

  • Arrange follow-up care

  • Provide requested healthcare information

  • Support your cancer care journey

Communication

We may use your contact information to:

  • Call you regarding your enquiry

  • Send appointment confirmations

  • Send appointment reminders

  • Respond to your questions

  • Provide service-related updates

  • Contact you regarding requested healthcare services

Website Improvement

We may use non-sensitive technical information to:

  • Improve website performance

  • Understand website usage

  • Fix technical problems

  • Improve navigation

  • Improve content and services

  • Protect the website against fraud and security threats

Legal and Compliance Purposes

We may process information where necessary to comply with applicable laws, regulations, legal requests, court orders, or other lawful requirements.

 

5. Medical Information and Privacy

We understand that health information is highly sensitive.

Medical information shared with Nizzo Cancer Care may be used only for appropriate healthcare-related purposes, such as consultation coordination, diagnosis support, treatment coordination, follow-up care, or other services requested by you.

We do not intend to publicly display your medical information without appropriate permission or lawful reason.

However, when you request that we share your information with a doctor, hospital, diagnostic center, healthcare professional, insurance provider, or other service provider, we may share the necessary information to provide the requested service.

 

6. Sharing Your Information

Nizzo Cancer Care may share necessary information with trusted parties when required to provide the services requested by you.

These may include:

  • Oncologists and doctors

  • Hospitals

  • Diagnostic laboratories

  • Radiology centers

  • Pathology centers

  • Healthcare professionals

  • Nursing and home healthcare providers

  • Physiotherapists and rehabilitation professionals

  • Healthcare service partners

  • Technology and IT service providers

  • Payment service providers

  • Communication service providers

  • Professional advisors

  • Government authorities or regulators where legally required

We aim to share only information that is reasonably necessary for the relevant purpose.

 

7. Healthcare Partners

Nizzo Cancer Care may work with hospitals, doctors, diagnostic centers, laboratories, and other healthcare partners.

When you request a service involving a third-party healthcare provider, certain information may need to be shared with that provider so that the requested service can be delivered.

The privacy practices of an independent healthcare provider may be governed by that provider’s own privacy policy and terms.

We recommend reviewing the privacy policy of any third-party healthcare provider before using its services.

 

8. Cookies and Tracking Technologies

Our website may use cookies and similar technologies.

Cookies are small files stored on your device that can help websites remember preferences and understand how visitors use the website.

We may use cookies for:

  • Website functionality

  • Security

  • Performance

  • Analytics

  • Understanding website traffic

  • Improving user experience

  • Marketing measurement, where applicable

You can manage or disable cookies through your browser settings. Some website features may not work correctly if certain cookies are disabled.

 

9. Google Analytics and Other Analytics Services

We may use analytics services to understand how visitors use our website.

These services may collect information such as:

  • Pages visited

  • Time spent on the website

  • Device information

  • Browser information

  • General geographic information

  • Website interaction data

Analytics information helps us improve the Nizzo Cancer Care website and services.

If third-party analytics or advertising tools are used on the website, their own privacy policies may also apply.

 

10. WhatsApp, Phone, Email and Other Communication

If you contact Nizzo Cancer Care through phone, WhatsApp, email, contact forms, or other communication channels, we may collect and retain the information required to respond to your request.

For example, if you send a medical report through a communication platform for the purpose of consultation coordination, that information may be processed by both Nizzo Cancer Care and the relevant communication platform.

Please avoid sending highly sensitive medical information through communication channels unless it is necessary and you are comfortable doing so.

 

11. Payment Information

If Nizzo Cancer Care provides online payment or membership-related services, payment information may be processed by a third-party payment gateway.

We may receive limited payment-related information such as:

  • Transaction ID

  • Payment status

  • Amount paid

  • Date of transaction

  • Payment method

  • Billing information

We generally do not need to store your complete debit card, credit card, banking password, UPI PIN, or other confidential payment credentials.

Payment providers may process payment information according to their own privacy policies and security practices.

 

12. How We Protect Your Information

We take reasonable technical and organizational measures to protect personal information against:

  • Unauthorized access

  • Unauthorized disclosure

  • Loss

  • Misuse

  • Alteration

  • Destruction

  • Unlawful processing

Security measures may include access controls, secure hosting, authentication, website security tools, backups, and other reasonable safeguards.

However, no online system can be guaranteed to be completely secure.

Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted through the internet.

 

13. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, for providing requested services, for maintaining business and healthcare records, or where required by applicable law.

The retention period may depend on:

  • The type of information

  • The purpose for which it was collected

  • The nature of the healthcare service

  • Legal and regulatory requirements

  • Dispute resolution requirements

  • Security and fraud prevention requirements

When information is no longer required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

 

14. Your Privacy Choices and Rights

Depending on applicable law and the circumstances of processing, you may have rights regarding your personal data.

These may include rights to:

  • Request information about your personal data

  • Request correction of inaccurate information

  • Request updating of your information

  • Withdraw consent where processing is based on consent

  • Request deletion of information where legally applicable

  • Raise a privacy-related grievance

  • Request information about how your personal data is processed

Some requests may be subject to legal, medical, regulatory, security, or contractual requirements.

To make a privacy request, please contact us using the details provided below.

 

15. Withdrawal of Consent

Where we process your personal information based on your consent, you may withdraw your consent, subject to applicable law.

Withdrawal of consent may affect our ability to provide certain services.

For example, if you withdraw permission to use information necessary to arrange a requested consultation or healthcare service, we may not be able to continue providing that service.

Withdrawal of consent does not necessarily affect processing that was already lawfully carried out before withdrawal.

 

16. Correction of Your Information

If you believe that information we hold about you is incorrect or incomplete, you may contact us and request correction.

We may ask you to provide reasonable information to verify your identity before making changes.

This helps protect your information from unauthorized changes.

 

17. Children’s Privacy

Our website is not intended to encourage children to independently submit personal information.

Where healthcare services are requested for a child, information should be provided by a parent, legal guardian, or another person legally authorized to act on the child’s behalf.

We take appropriate care when processing information relating to children as required by applicable law.

 

18. Third-Party Websites

Our website may contain links to third-party websites, hospitals, laboratories, payment providers, healthcare partners, social media platforms, or other services.

We are not responsible for the privacy practices, content, security, or policies of third-party websites.

Before providing personal information to a third-party website, we recommend reviewing its privacy policy.

 

19. Social Media

Nizzo Cancer Care may maintain profiles on social media platforms.

If you interact with our social media pages, your information may also be processed by the relevant social media platform.

Please review the privacy policy and terms of the social media platform you use.

We recommend that you do not publicly post private medical information, medical reports, phone numbers, or other sensitive personal information on social media.

 

20. Marketing Communications

Where permitted by applicable law, we may use your contact details to send information about:

  • Healthcare services

  • Cancer awareness campaigns

  • Health check-up services

  • New services

  • Offers or benefits

  • Educational healthcare content

  • Important service updates

Where required, we will seek appropriate consent before sending promotional communications.

You may request to stop receiving promotional communications at any time.

Service-related communications, such as appointment confirmations and important healthcare updates, may still be sent when necessary.

 

21. Data Sharing for Legal Requirements

Nizzo Cancer Care may disclose information where reasonably necessary to:

  • Comply with applicable laws

  • Respond to lawful government requests

  • Comply with court orders

  • Protect the rights and safety of patients

  • Prevent fraud or abuse

  • Investigate security incidents

  • Protect the security of our website and systems

We will seek to limit such disclosure to what is reasonably required by the relevant legal or security purpose.

 

22. Data Breach and Security Incidents

If we become aware of a personal data security incident that requires notification under applicable law, we will take appropriate steps as required by the applicable legal framework.

This may include investigating the incident, taking steps to contain the issue, improving security measures, and providing notifications where legally required.

 

23. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes may be made because of:

  • Changes in our services

  • Changes in technology

  • Changes in privacy practices

  • Changes in applicable laws or regulations

  • New healthcare services

  • Security improvements

The updated Privacy Policy will be published on this page with a revised “Last Updated” date.

We recommend checking this page periodically.

 

24. Contact Us

If you have questions about this Privacy Policy, want to request access or correction of your information, or have a privacy-related concern, please contact Nizzo Cancer Care.

Nizzo Cancer Care

Website: www.nizzocare.in

Email: contact@nizzocare.in

Phone:  7400452453

Privacy / Grievance Contact: 7400452453

We aim to review and respond to privacy-related requests within the time required under applicable law.

 

25. Healthcare Disclaimer

The information provided on the Nizzo Cancer Care website is intended for general healthcare information and service coordination purposes.

Website content should not be considered a substitute for consultation with a qualified doctor, oncologist, surgeon, or other healthcare professional.

Cancer treatment is different for every patient. Diagnosis and treatment decisions should be made by qualified medical professionals after reviewing the patient’s medical history, examination, diagnostic reports, and individual medical requirements.

Nizzo Cancer Care does not guarantee any particular medical outcome or treatment result.

In an emergency, seek immediate medical attention from the nearest appropriate emergency healthcare facility.

 

26. Our Commitment to Privacy

At Nizzo Cancer Care, we understand that trust is an important part of healthcare.

We are committed to handling personal and health-related information responsibly and taking reasonable steps to protect the privacy and security of our patients, families, and website visitors.

Nizzo Cancer Care – Care Beyond Cancer.

Your privacy matters. Your trust matters. Your care matters.