Terms & Conditions
Last Updated: 18.08.2026
Welcome to Nizzo Cancer Care.
These Terms & Conditions explain the rules for using the Nizzo Cancer Care website, healthcare information, consultation coordination, cancer care services, and other services provided through our website or by our healthcare partners.
By accessing or using our website or requesting our services, you agree to these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.
1. About Nizzo Cancer Care
Nizzo Cancer Care provides cancer care support and healthcare coordination services.
Our services may include:
Cancer doctor consultation
Oncology consultation
Cancer screening support
Cancer diagnosis support
Pathology and biopsy coordination
Radiology and imaging coordination
Cancer treatment coordination
Cancer surgery support
Chemotherapy support
Radiation therapy support
Second opinion support
Post-treatment care
Home healthcare support
Rehabilitation support
Palliative and supportive care
Hospital coordination
Diagnostic service coordination
Other healthcare-related services
The availability of a particular service may depend on the patient’s medical condition, location, healthcare provider, and treatment requirements.
2. Acceptance of Terms
By using the Nizzo Cancer Care website, you confirm that:
You have read these Terms & Conditions.
You understand these terms.
You agree to follow these terms.
The information you provide is accurate to the best of your knowledge.
You will use the website only for lawful purposes.
If you are booking or requesting healthcare services on behalf of another person, you confirm that you are authorized to provide the required information and make the request.
3. Website Information
We try to provide accurate and useful information on our website.
However, healthcare information can change, and information available on the website may not always represent the latest medical guidance or the exact services available at a particular hospital or healthcare provider.
Website information may include:
Cancer care information
General health information
Treatment information
Service descriptions
Hospital or healthcare partner information
Doctor information
Healthcare articles
Cancer awareness information
Pricing or promotional information
We may update, change, add, or remove website content at any time.
4. Medical Disclaimer
Important Information About Cancer Treatment
The information available on the Nizzo Cancer Care website is for general information and healthcare service coordination purposes.
It should not be considered a substitute for professional medical advice, diagnosis, or treatment.
Cancer is a complex disease, and every patient is different.
Cancer treatment depends on factors such as:
Type of cancer
Stage of cancer
Location of cancer
Patient’s age
Medical history
Overall health
Previous treatment
Diagnostic reports
Doctor’s clinical assessment
Only a qualified doctor, oncologist, surgeon, or other appropriate healthcare professional can recommend a suitable treatment plan.
Nizzo Cancer Care does not guarantee any particular medical result, recovery, cure, or treatment outcome.
5. No Medical Emergency Service
The Nizzo Cancer Care website and online enquiry services are not intended to replace emergency medical services.
If you or another person is experiencing a medical emergency, seek immediate medical attention from the nearest appropriate hospital or emergency healthcare facility.
Do not delay emergency medical treatment because of information available on our website.
6. Doctor Consultation Services
Nizzo Cancer Care may help patients connect with qualified doctors, oncologists, surgeons, or other healthcare professionals.
Doctors are responsible for their professional medical advice, diagnosis, treatment recommendations, prescriptions, and clinical decisions.
Nizzo Cancer Care does not independently make medical decisions on behalf of doctors.
Doctor availability may vary depending on:
Location
Appointment schedule
Doctor availability
Hospital availability
Type of medical service
Patient requirements
An appointment request does not automatically guarantee a consultation until it has been confirmed.
7. Cancer Diagnosis Services
Nizzo Cancer Care may help coordinate diagnostic services such as:
Blood tests
Biopsy
Pathology
Histopathology
CT Scan
MRI
PET-CT
Ultrasound
Mammography
Endoscopy
Other diagnostic investigations
The need for a particular test must be determined by an appropriate healthcare professional.
Nizzo Cancer Care does not guarantee that a particular diagnostic test will produce a specific result.
Diagnostic reports should be reviewed by qualified medical professionals.
8. Cancer Treatment Services
Nizzo Cancer Care may help patients access or coordinate cancer treatment services through healthcare professionals and partner facilities.
Treatment may include:
Cancer surgery
Chemotherapy
Radiation therapy
Immunotherapy
Targeted therapy
Hormone therapy
Supportive treatment
Palliative care
Other medically recommended treatment
Treatment decisions are made by qualified healthcare professionals.
Nizzo Cancer Care does not guarantee the effectiveness, success, cure, or outcome of any particular cancer treatment.
9. Healthcare Partners
Nizzo Cancer Care may work with independent:
Hospitals
Doctors
Oncologists
Surgeons
Diagnostic laboratories
Pathology laboratories
Radiology centers
Nursing providers
Physiotherapists
Home healthcare providers
Other healthcare professionals
When you use a service provided directly by a third-party healthcare provider, that provider may have its own terms, policies, pricing, medical procedures, and privacy practices.
Patients should review the relevant provider’s terms before receiving services.
10. Hospital Services
Where Nizzo Cancer Care coordinates hospital services, the final medical treatment, admission, surgery, room availability, medicines, investigations, and other hospital services are subject to the hospital’s policies and availability.
Hospital charges may vary depending on:
Treatment required
Doctor fees
Hospital category
Room type
Medicines
Diagnostic tests
Surgery
Length of hospital stay
Complications
Additional medical requirements
Any estimated cost provided before treatment is only an estimate unless specifically confirmed by the relevant healthcare provider.
11. Service Pricing
Prices for healthcare services may vary depending on the service provider, hospital, doctor, location, treatment, diagnostic tests, medicines, and other requirements.
Where applicable, the website may display:
Consultation charges
Diagnostic test charges
Service charges
Package prices
Promotional prices
Other applicable fees
The final price may be confirmed before the service is provided.
Any applicable taxes, additional medical expenses, hospital charges, or third-party charges may apply.
12. Online Payments
If online payment is available through the Nizzo Cancer Care website, payments may be processed through a third-party payment gateway.
Users must provide accurate payment and billing information.
Nizzo Cancer Care is not responsible for technical failures caused by a third-party payment provider, bank, card issuer, UPI provider, or internet service provider.
Payment confirmation may take some time depending on the payment provider.
Do not share your:
UPI PIN
ATM PIN
Internet banking password
Card PIN
OTP
Payment password
with Nizzo Cancer Care or any person claiming to represent us.
13. Cancellation and Rescheduling
Consultation and service appointments may be cancelled or rescheduled subject to the applicable service provider’s policy.
Where applicable:
Cancellation requests should be made as early as possible.
Rescheduling depends on availability.
Some services may have specific cancellation conditions.
Certain third-party services may have separate cancellation policies.
Refund eligibility may depend on the service and payment terms.
The cancellation and refund policy displayed at the time of booking will apply where applicable.
14. Refund Policy
Where refunds are applicable, the refund amount and processing time may depend on:
Type of service
Cancellation time
Service provider
Payment method
Whether the service has already been delivered
Applicable cancellation policy
Refunds may be processed through the original payment method where technically possible.
Third-party payment gateway processing times may vary.
For services already provided, refunds may not be available except where required by applicable law or the applicable service terms.
15. User Responsibilities
When using Nizzo Cancer Care services, you agree to:
Provide accurate information.
Provide correct contact details.
Provide relevant medical information when required.
Inform healthcare professionals about important medical history.
Follow the instructions provided by qualified doctors.
Attend scheduled appointments.
Make payments when required.
Use the website only for lawful purposes.
Avoid misusing the website.
Avoid submitting false or misleading information.
Providing incorrect medical information may affect the quality of healthcare coordination.
16. Medical Reports and Documents
If you upload or share medical reports, prescriptions, scans, or other healthcare documents, you confirm that:
The information belongs to you or you are authorized to share it.
The documents are being shared for a legitimate healthcare purpose.
You will not knowingly upload fraudulent or misleading documents.
Nizzo Cancer Care may use the information for the healthcare service requested by you, subject to our Privacy Policy.
17. Privacy and Personal Information
Your use of the Nizzo Cancer Care website is also subject to our Privacy Policy.
We may collect and process personal information required to provide healthcare services, respond to enquiries, coordinate appointments, communicate with healthcare providers, process payments, and improve our services.
Please read our Privacy Policy before using our services.
18. Website Security
We take reasonable steps to maintain the security of our website and information systems.
However, no online service can guarantee complete protection against:
Hacking
Malware
Unauthorized access
Data theft
Internet attacks
Technical failures
Users should take reasonable precautions when accessing the website.
19. Intellectual Property
Unless otherwise stated, the content on the Nizzo Cancer Care website may belong to Nizzo Cancer Care or may be used with appropriate permission.
This may include:
Logo
Brand name
Website design
Text
Images
Graphics
Videos
Icons
Articles
Service descriptions
Other website content
You may not copy, reproduce, modify, distribute, publish, sell, or commercially use our content without prior written permission, except where permitted by law.
20. Website Use Restrictions
You must not use the Nizzo Cancer Care website to:
Commit fraud
Provide false information
Attempt unauthorized access
Upload malicious software
Harm the website
Interfere with website operation
Scrape or copy content without permission
Impersonate another person
Misuse healthcare services
Use the website for unlawful activities
Attempt to obtain another person’s private information
We may restrict or terminate access if we reasonably believe the website is being misused.
21. Third-Party Links
The Nizzo Cancer Care website may contain links to third-party websites.
These may include:
Hospitals
Laboratories
Healthcare providers
Payment providers
Social media platforms
Other healthcare resources
We do not control third-party websites and are not responsible for their content, security, availability, or privacy practices.
Users should review the terms and privacy policies of third-party websites before using them.
22. Healthcare Service Availability
Healthcare services may depend on:
Doctor availability
Hospital capacity
Diagnostic center availability
Location
Medical requirements
Appointment schedules
Equipment availability
Emergency situations
Government regulations
Other factors outside our control
Therefore, Nizzo Cancer Care cannot guarantee that every service will always be available.
23. No Guarantee of Medical Results
Nizzo Cancer Care does not guarantee:
Cancer cure
Complete recovery
Successful surgery
Successful chemotherapy
Successful radiation therapy
Successful immunotherapy
Specific diagnostic results
Specific treatment results
Specific survival outcomes
Any particular medical outcome
Medical results vary from patient to patient.
24. Testimonials and Reviews
Patient testimonials and reviews displayed on the website may represent individual experiences.
Individual results and experiences may vary.
Testimonials should not be understood as a guarantee that another patient will receive the same result.
Where required, testimonials may be published with appropriate permission and may be edited for clarity without changing their meaning.
25. Offers and Promotions
Nizzo Cancer Care may occasionally provide promotional offers, discounts, healthcare packages, or special campaigns.
Promotional offers may have:
Specific validity periods
Eligibility conditions
Service limitations
Location restrictions
Partner restrictions
Cancellation conditions
Offers cannot be exchanged for cash unless specifically stated.
Nizzo Cancer Care may modify or discontinue an offer subject to applicable law and the stated promotional terms.
26. Changes to Services
Nizzo Cancer Care may change, suspend, modify, or discontinue any website feature or service.
Changes may be required because of:
Healthcare provider availability
Regulatory requirements
Technology changes
Business requirements
Security concerns
Service improvements
Other operational reasons
Where appropriate, we will provide relevant information about material changes.
27. Force Majeure
Nizzo Cancer Care will not be responsible for delays or inability to provide services caused by circumstances beyond reasonable control.
These may include:
Natural disasters
Floods
Earthquakes
Fire
Epidemics or pandemics
Government restrictions
War
Civil unrest
Strikes
Internet or telecommunications failure
Power failure
Hospital emergencies
Major technical failures
Other unforeseen events
28. Limitation of Responsibility
Nizzo Cancer Care aims to provide reliable healthcare coordination and information.
However, to the extent permitted by applicable law, Nizzo Cancer Care is not responsible for outcomes resulting from:
Independent medical decisions made by doctors
Treatment decisions made by healthcare providers
Third-party hospital services
Third-party diagnostic services
Incorrect information provided by users
Failure to follow medical advice
Delays caused by third-party providers
Events outside our reasonable control
Nothing in these Terms & Conditions is intended to exclude or limit any consumer right or liability that cannot legally be excluded or limited.
29. Grievance and Customer Support
If you have a complaint, service concern, payment issue, appointment issue, or other problem, please contact Nizzo Cancer Care.
We will make reasonable efforts to review and address complaints.
Contact Details
Nizzo Cancer Care
Website: www.nizzocare.in
Email: contact@nizzocare.in
Phone: 7400452453
Address: Navi Mumbai, Thane, Maharashtra.
Grievance Officer / Customer Support: 7400452453
Where applicable, complaints will be handled according to applicable consumer protection and other laws. The Government of India’s Consumer Protection framework includes consumer dispute redressal mechanisms and rules relating to e-commerce services.
30. Privacy Policy
Our Privacy Policy explains how we collect, use, store, and protect personal information.
The Privacy Policy forms an important part of these Terms & Conditions.
You can read our Privacy Policy on the Nizzo Cancer Care website.
Our privacy practices should be interpreted consistently with applicable data-protection law, including the Digital Personal Data Protection framework as it becomes applicable to the relevant processing activities.
31. Governing Law
These Terms & Conditions shall be governed by the applicable laws of India.
Any dispute will be handled according to the applicable laws, regulations, and jurisdictional requirements.
Nothing in these Terms & Conditions is intended to remove or reduce rights available to consumers under applicable Indian law.
32. Changes to These Terms & Conditions
Nizzo Cancer Care may update these Terms & Conditions from time to time.
Changes may be made because of:
New healthcare services
Changes in our business
Changes in technology
Changes in applicable laws
Changes in healthcare regulations
Changes in payment or booking processes
Changes in our service providers
The latest version will be published on this page with the updated “Last Updated” date.
We recommend checking this page periodically.
33. Contact Nizzo Cancer Care
If you have any questions about these Terms & Conditions or our cancer care services, please contact us.
Nizzo Cancer Care
Care Beyond Cancer
Website: www.nizzocare.in
Email: contact@nizzocare.in
Phone: 7400452453
Address: Mumbai, Thane, Raigad, Pune, Palghar.
Our Commitment
At Nizzo Cancer Care, our goal is to make cancer care more accessible, understandable, affordable, and patient-friendly.
We help patients and families navigate the cancer care journey from consultation and diagnosis to treatment, recovery, and post-treatment care.
Nizzo Cancer Care – Complete Cancer Care Under One Roof.